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Lancy Woo - Owner, Lead Groomer

Lancy was born and raised in the heart of San Francisco.  She has always been drawn to animals and even as a young child remembers wanting to be around them as much as possible. Lancy has been a Bay Area groomer for over 20 years and truly loves what she does. Lancy is a WWPSA (Western Word Pet Supply Association) certified dog groomer and continues to hone her skills through workshops and courses. VIP is not just her job, it is her passion

When Lancy took over ownership of VIP, she wanted to be the best shop in town by providing exceptional service and creating a fun and loving atmosphere for the animals. She wanted to create a family; a place where everyone loved coming to work and everyone felt taken care of, a place where pet owners felt known and where they knew their animals were being cared for by loving hands.  It is important for her to know she is making a difference in the life of every dog that enters VIP’s doors. She believes she has created this at VIP and so does the community who voted VIP Best in the Bay 6 times.

Dennise - Manager

Dennise has been working with pups for 11 years from boarding to grooming. They love all ages and size of pups. Their favorite pups are the seniors and Pitbulls.

Adam - Groomer

Adam is a full-time groomer and cat dad. He loves working with new puppies and shy or fearful dogs. His gentle demeanor and patience benefit all the dogs he grooms, especially the ones he introduces to the grooming process. His specialties include shorter tailored styles, doodles of all shapes and sizes, and large double-coated dogs.

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Macarena (Maca) - Groomer

Maca, originally from Santiago, Chile, has been working with dogs since 2011. She started learning about grooming and working with dogs in 2015 in Brooklyn and San Francisco. She has a bachelors degree in Visual Arts with mention in sculpture that compliments her career as a groomer. She is very fond of nature and that helps translate to her grooming skills. 

Alysia - Bather/Groomer Trainee

Alysia loves working with animals. Dog grooming teaches her so much about unconditional love and compassion. We are in this together. She needs them as much as they need her. She’s so proud to be a part of the compassionate and professional VIP team.

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Leah - Bather

Leah was introduced to dogs at a young age. She was a handler at 10 years old and was hooked. She volunteered at dog shelters throughout middle school. In her spare time Leah enjoys the arts by making videos, music and artwork. Ask her about her latest project.

Brian - Administrative Manager

Brian works in a variety of industries handling logistics. His background is in hospitality and he prides himself in bringing a personal touch to each of his client interactions. His goal is to ensure a high-quality experience for each client and fur baby.